Free Delivery On All Orders For Black Friday
Buy Now, Pay Later with Klarna
Loved by millions of families

Terms & Conditions

Terms & Conditions

THESE TERMS AND CONDITIONS (TAC) CONTROL YOUR USE OF OUR WEBSITE, WHICH IS PROVIDED BY Nûby UK LLP. BY ACCESSING THIS SITE, YOU ARE INDICATING YOUR ACKNOWLEDGMENT AND ACCEPTANCE OF THE TERMS OF USE OF Nûby UK’s WEBSITE. THESE TERMS OF USE ARE SUBJECT TO CHANGE BY Nûby UK AT ANY TIME AT ITS DISCRETION. YOUR USE OF THIS SITE, (UPON YOUR AGREEMENT TO THE USE OF SAME), SUCH CHANGES ARE IMPLEMENTED CONSTITUTES YOUR ACKNOWLEDGMENT AND ACCEPTANCE OF THE CHANGES. PLEASE CONSULT THESE TERMS OF USE PRIOR TO EVERY USE FOR ANY CHANGES.

 

Nûby UK’s Website Access:

YOU MUST HAVE ATTAINED THE AGE OF SIXTEEN (16) YEARS OR OLDER TO ACCESS THIS WEB SITE. IF YOU ARE UNDER SIXTEEN YEARS OF AGE, YOU ARE NOT PERMITTED TO ACCESS THIS WEB SITE FOR ANY REASON. DUE TO THE AGE RESTRICTIONS FOR USE OF THIS WEBSITE, NO INFORMATION OBTAINED BY THIS WEBSITE, FALLS WITHIN THE CHILD ONLINE PRIVACY ACT (COPA) AND IS NOT MONITORED AS DOING SO. To access this site or some of the resources it has to offer, you may be asked to provide certain registration details or other information. It is a condition of your use of this site that all the information you provide on this site will be correct, current, and complete. If Nûby UK believes the information you provide is not correct, current, or complete, Nûby UK has the right to refuse you access to this site or any of its resources, and to terminate and/or suspend your access at any time, without further notice of same.

 

Use and Restrictions

You may use this site for purposes expressly permitted by this site. You may not use this site for any other purpose, including any commercial/wholesale/trade purpose, without Nûby UK's express prior written consent. For example, you may not (and may not authorize any other party to) (i) co-brand this site, or (ii) frame this site, or (iii) hyper-link to this site, without the express prior written permission of an authorized representative of Nûby UK. For purposes of these Use and Restrictions of use, "co-branding" means to display a name, logo, trademark, or other means of attribution or identification of any party in such a manner as is reasonably likely to give a user the impression that such other party has the right to display, publish, or distribute this site or content accessible within this site. You must agree to cooperate with Nûby UK in causing any unauthorised co-branding, framing or hyper-linking immediately to cease.

 

Proprietary Information

The material and content (hereinafter referred to as the "Content") accessible from this site, and any other World Wide Web site owned, operated, licensed, or controlled by Nûby UK is the proprietary information of Nûby UK or the party that provided the Content to Nûby UK, and Nûby UK or the party that provided the Content to Nûby UK retains all right, title, and interest in the Content. Accordingly, the Content may not be copied, distributed, republished, uploaded, posted, or transmitted in any way without the prior written consent of Nûby UK, or unless same has been previously authorized in writing elsewhere on our website, except that you may print out a copy of the Content solely for your personal use and reference. In doing so, you may not remove or alter, or cause to be removed or altered, any copyright, trademark, trade name, service mark, or any other proprietary notice or legend appearing on any of the Content. Modification or use of the Content except as expressly provided in the Use and Restrictions is a violation of Nûby UK's intellectual property rights. Neither title nor intellectual property rights are transferred to you by access to this site.

 

Hyper-Links

This site may be hyper-linked to other sites which are not maintained by, or related to, Nûby UK. Hyper-links to such sites are provided as a service to users and are not sponsored by or affiliated with this site or Nûby UK. Nûby UK has not reviewed any or all of such sites and will not be held responsible for the content of those sites. Hyper-links are to be accessed at the user's own risk, and Nûby UK makes no representations or warranties about the content, completeness or accuracy of these hyper-links or the sites hyper-linked to this site. Further, the inclusion of any hyper-link to a third-party site does not necessarily imply endorsement by Nûby UK of said website.

 

Submissions

You hereby grant to Nûby UK the royalty-free, perpetual, irrevocable, worldwide, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display all content, remarks, suggestions, ideas, graphics, or other information communicated to Nûby UK through this site (together, hereinafter known as the "Submission"), and to incorporate any Submission in other works in any form, media, or technology now known or later developed. Nûby UK will not be required to treat any Submission as confidential, and may use any Submission in its business (including without limitation, for products or advertising) without incurring any liability for royalties or any other consideration of any kind, and will not incur any liability as a result of any similarities that may appear in future Nûby UK operations. Nûby UK will treat any personal information that you submit through this site in accordance with its Privacy Policy as set forth on this site.

 

Disclaimer

It is understood to all users of Nûby UK’s website that Nûby UK cannot and does not guarantee or warrant that files available for downloading from the Internet will be free of viruses, worms, Trojan viruses or other code that may manifest contaminating or destructive properties. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of data input and output, and for maintaining a means external to this site for the reconstruction of any lost data. Nûby UK does not assume any responsibility or risk for your use of the Internet, nor any information that you download from this website.

The Content is not necessarily complete and up-to-date and should not be used to replace any written reports, statements, or notices provided by Nûby UK. Investors, borrowers, and other persons should use the Content in the same manner as any other educational medium and should not rely on the Content to the exclusion of their own professional judgment. Information obtained by using this site is not exhaustive and does not cover all issues, topics, or facts that may be relevant to your goals.

YOUR USE OF Nûby UK’s WEBSITE IS AT YOUR OWN RISK.

The Content is provided "As Is"; and without warranties of any kind, either expressed or implied. Nûby UK disclaims all warranties, including any implied warranties of merchantability, fitness for a particular purpose, TITLE, OR NON-INFRINGEMENT. Nûby UK does not warrant that the functions OR CONTENT contained in this site will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or other harmful components. Nûby UK does not warrant or make any representation regarding use, or the result of use, of the content in terms of accuracy, reliability, or otherwise. The content may include technical inaccuracies or typographical errors, and Nûby UK may make changes or improvements at any time. You, and not Nûby UK, assume the entire cost of all necessary servicing, repair or correction IN THE EVENT OF ANY LOSS OR DAMAGE ARISING FROM THE USE OF THIS SITE OR ITS CONTENT. Nûby UK MAKES NO WARRANTIES THAT YOUR USE OF THE CONTENT WILL NOT INFRINGE THE RIGHTS OF OTHERS AND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ERRORS OR OMISSIONS IN SUCH CONTENT.

All of the information in this site, whether historical in nature or forward-looking, speaks only as of the date the information is posted on this site, and Nûby UK does not undertake any obligation to update such information after it is posted or to remove such information from this site if it is not, or is no longer, accurate or complete.

 

Limited Liability Disclosure

Nûby UK, ITS SUBSIDIARIES, AFFILIATES, LICENSORS, SERVICE PROVIDERS, CONTENT PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, AND DIRECTORS WILL NOT BE LIABLE FOR ANY INCIDENTAL, DIRECT, INDIRECT, PUNITIVE, ACTUAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR OTHER DAMAGES, INCLUDING LOSS OF REVENUE OR INCOME, PAIN AND SUFFERING, EMOTIONAL DISTRESS, OR SIMILAR DAMAGES, EVEN IF Nûby UK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL THE COLLECTIVE LIABILITY OF Nûby UK AND ITS SUBSIDIARIES, AFFILIATES, LICENSORS, SERVICE PROVIDERS, CONTENT PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, AND DIRECTORS, TO ANY PARTY (REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, OR OTHERWISE) EXCEED THE GREATER OF $100 OR THE AMOUNT YOU HAVE PAID TO Nûby UK FOR THE APPLICABLE CONTENT, PRODUCT OR SERVICE OUT OF WHICH LIABILITY AROSE.

 

Indemnity

You will indemnify and hold Nûby UK, its subsidiaries, affiliates, licensors, content providers, service providers, employees, agents, officers, directors, and contractors (hereinafter known as the "Indemnified Parties") harmless from any breach of the Use and Restrictions by you, including any use of Content other than as expressly authorized in the Use and Restrictions . You agree that the Indemnified Parties will have no liability in connection with any such breach or unauthorised use, and you agree to indemnify any and all resulting loss, damages, judgments, awards, costs, expenses, and attorney's fees of the Indemnified Parties in connection therewith. You will also indemnify and hold the Indemnified Parties harmless from and against any claims brought by third parties arising out of your use of the information accessed from this site.

 

Trademarks

Trademarks, service marks, and logos appearing in this site are the property of Nûby UK or the party that provided the trademarks, service marks, and logos to Nûby UK. Nûby UK and any party that provided trademarks, service marks, and logos to Nûby UK retain all rights with respect to any of their respective trademarks, service marks, and logos appearing in this site.

 

Information You Provide

You may not post, send, submit, publish, or transmit in connection with this site any material that:

  • you do not have the right to post, including proprietary material of any third party;
  • advocates illegal activity or discusses an intent to commit an illegal act;
  • is vulgar, obscene, pornographic, or indecent;
  • does not pertain directly to this site;
  • threatens or abuses others, libels, defames, invades privacy, stalks, is obscene, pornographic, racist, abusive, harassing, threatening or offensive;
  • seeks to exploit or harm children by exposing them to inappropriate content, asking for personally identifiable details or otherwise;
  • infringes any intellectual property or other right of any entity or person, including violating anyone’s copyrights or trademarks or their rights of publicity;
  • violates any law or may be considered to violate any law;
  • impersonates or misrepresents your connection to any other entity or person or otherwise manipulates headers or identifiers to disguise the origin of the content;
  • advertises any commercial endeavor (e.g., offering for sale products or services) or otherwise engages in any commercial activity (e.g., conducting raffles or contests, displaying sponsorship banners, and/or soliciting goods or services) except as may be specifically authorized on this site;
  • solicits funds, advertisers or sponsors;
  • includes programs which contain viruses, worms and/or Trojan viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications;
  • disrupts the normal flow of dialogue, causes a screen to scroll faster than other users are able to type, or otherwise act in a way which affects the ability of other people to engage in real time activities via this site;
  • includes MP3 format files;
  • amounts to a 'pyramid' or similar scheme;
  • disobeys any policy or regulations established from time to time regarding use of this site or any networks connected to this site; or
  • contains hyper-links to other sites that contain content that falls within the descriptions set forth above. Although under no obligation to do so, our Nuby UK reserves the right to monitor use of this site to determine compliance with the Use and Restrictions, as well the right to remove or refuse any information for any reason. Notwithstanding these rights, you remain solely responsible for the content of your submissions. You acknowledge and agree that neither Nûby UK nor any third party that provides Content to Nûby UK will assume or have any liability for any action or inaction by Nûby UK or such third party with respect to any submission.

 

Security

Any passwords used for this site are for individual use only. You will be responsible for the security of your password (if any). Nûby UK will be entitled to monitor your password and, at its discretion, require you to change it. If you use a password that Nûby UK considers insecure, Nûby UK will be entitled to require the password to be changed and/or terminate your account. You are prohibited from using any services or facilities provided in connection with this site to compromise security or tamper with system resources and/or accounts. The use or distribution of tools designed for compromising security (e.g., password guessing programs, cracking tools or network probing tools) is strictly prohibited. If you become involved in any violation of system security, Nûby UK reserves the right to release your details to system administrators at other sites in order to assist them in resolving security incidents. Nûby UK reserves the right to investigate suspected violations of the Use and Restrictions. Nûby UK reserves the right to fully cooperate with any law enforcement authorities or court order requesting or directing Nûby UK to disclose the identity of anyone posting any e-mail messages, or publishing or otherwise making available any materials that are believed to violate the Use and Restrictions.

BY ACCEPTING THIS AGREEMENT YOU WAIVE AND HOLD HARMLESS Nûby UK FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY Nûby UK DURING OR AS A RESULT OF ITS INVESTIGATIONS AND/OR FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER Nûby UK OR LAW ENFORCEMENT AUTHORITIES.

 

Miscellaneous

These Use and Restrictions will be governed and interpreted pursuant to the laws of the State of Louisiana, United States of America, notwithstanding any principles of conflicts of law. You specifically consent to personal jurisdiction in Louisiana in connection with any dispute between you and Nûby UK arising out of the Use and Restrictions or pertaining to the subject matter hereof. The parties to the Use and Restrictions each agree that the exclusive venue for any dispute between the parties arising out of the Use and Restrictions or pertaining to the subject matter of the Use and Restrictions will be in the state and federal courts in Monroe, Louisiana. If any part of the Use and Restrictions is unlawful, void or unenforceable, that part will be deemed severable and will not affect the validity and enforce-ability of any remaining provisions. The Use and Restrictions constitute the entire agreement among the parties relating to this subject matter. Notwithstanding the foregoing, any additional terms and conditions on this site will govern the items to which they pertain. Nûby UK may revise the Use and Restrictions at any time by updating this posting.

 

Customer Services

enquiries@nuby-uk.com I recommend this is a link to our contact page

0800 334 5844 

Mon – 9.30am - 5.30pm

Tue – 9.30am - 5.30pm

Wed – 9.30am - 5.30pm

Thur – 9.30am - 5.30pm

Fri – 9.30am - 3.30pm

Weekends and Bank Holidays - Closed

 

 

SPECIAL OFFER TERMS & CONDITIONS

Please see below for the terms and conditions for our online and social promotions. These terms and conditions apply to the use of this website and by accessing this website and/or placing an order you agree to be bound by the terms and conditions as set out below. If you do not agree to be bound by these terms and conditions you may not use or access this website.

Before you place an order, if you have any questions relating to these terms and conditions, please contact our Customer Services team by email at enquiries@nuby-uk.com or by phone on 0191 519 0487, Monday to Friday 9:30am to 5pm.

Please note you are only able to use one discount code per order and we cannot apply codes retrospectively. Each discount code can only be used once per customer. Please also note that if you are benefiting from a site-wide promotion you cannot claim a discount code as well.

Multi-buy Offers

This includes offers such as 3 for 2, 2 for 1, buy 1 get 1 half price etc. 

  • The value of the cheapest item/s that are included in the offer will be discounted off your order at either half price or no cost (this is dependent on the applicable offer).
  • The offer may be automatically applied at the checkout, or you may need to use a discount code (this is dependent on the applicable offer).
  • You can only redeem the multi-buy offer during the time of the promotion and not before or after.
  • We reserve the right to amend the multi-buy offer terms and conditions from time to time when we consider it reasonable and necessary to do so.

Multi-buy Offer Returns:

  • All products will revert to their full price once any items are returned.
  • The total price of the products you keep will be deducted off the price of your order.
  • The difference will be refunded if applicable. Eg. You purchased 3 items in a 3 for 2 offer, in which you bought one item for £20, one item for £10 and received a £5 item for free (total cost of order £30). If you return the item for £20 you would receive a refund of £15, the difference between the amount you paid and the full price of the 2 items you have kept.
  • No other codes can be applied retrospectively if you choose to return an item

 


 

Fixed Price Multi-buy Offers

This includes 2 for £5, 3 for £10 etc.

·         The amount will be discounted from the total at the checkout.

·         This offer may be automatically applied at the checkout, or you may need to use a discount code (this is dependent on the applicable offer).

·         You can only redeem the fixed price multi-buy offer during the time of the promotion and not before or after.

·         We reserve the right to amend the fixed price multi-buy offer terms and conditions from time to time when we consider it reasonable and necessary to do so.

Fixed Price Multi-buy Offer Returns:

  • All products revert to their full price once they are returned.
  • The total price of the products you keep will be deducted off the price of the order.
  • The difference will be refunded if applicable. E.g. If you bought 2 items for £5 (Normally £3 each) and you returned one item it would revert to its original price of £3, so you would receive a £2 refund.
  • No other codes can be applied retrospectively if you choose to return an item.

 

Percentage Discounts

This includes sitewide discounts and discount codes.

  • You can only use one code/discount per order.
  • All discounts have expiry dates and may have limited use.
  • Some discount codes and promotions will have restrictions on what they can be used on.
  • You may have to spend over a certain amount for the discount to apply, or the code may only work on certain products or ranges.
  • Discount codes will not work alongside site-wide discounts. This does not affect your statutory rights.
  • All discount codes have to be applied at the time of purchasing if you attempt to apply or use a code after ordering it may not be possible.
  • We reserve the right to amend percentage discount terms and conditions from time to time, where we consider it reasonable and necessary to do so.

Percentage discounts returns:

  • If you return any items that you have received at a discounted price you will be refunded at the same discounted price.
  • Our usual T's and C's will apply to any percentage discount sales, please see our returns policy for more information.
  • No other codes can be applied retrospectively if you choose to return an item.

 E-Wallet Credit/Voucher Vouchers

This includes vouchers you may receive in your delivered parcel, £10, £20 etc.

  • You can redeem credit vouchers at the checkout when ordering online.
  • You may need to enter a code at the checkout to redeem your voucher, this cannot be applied after you have completed your transaction.
  • You may have to spend over a certain amount for the discount to apply e.g. £20, and the code may only work on certain products or ranges.
  • Please protect any voucher you receive and treat it as cash, we cannot replace lost vouchers.
  • Our credit vouchers have a start and expiry dates and cannot be used on any date you desire.
  • Credit vouchers cannot be exchanged for cash, we cannot offer refunds on gift vouchers.
  • Credit notes may have limited use.
  • We reserve the right to amend the credit voucher terms and conditions from time to time, where we consider it reasonable and necessary to do so.

Abandoned basket discount codes apply to full-priced items only.

Discount codes for joining the Nuby Family Club apply to full-priced items only.

Delivery offers and Discounts/Returns

Please see our Delivery & Returns page for more details on our returns policy and the terms and conditions that apply to delivery discounts and special offers.

Top