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Can’t find what you’re looking for in our FAQ area? Get in touch with one of the Nûby family by contacting us via one of the options below and we’ll try to help in a jiffy!

We aim to get back to all enquiries within 48 hours, however please note that this may be longer during the Christmas period. 

If you have purchased a walker, please don’t forget that the main walker needs to be switched on and in range for the keys to operate the walker music and sounds.     

Address: 13 Burford Way, Boldon Business Park, Tyne & Wear, NE35 9PZ

Telephone: 0800 334 5844


Live Chat: Available 10am-5pm unless our Customer Service Advisers are busy. Simply click the chat button at the bottom of your screen.

Don't want to use any of the options above? No problem! Just fill in the form below! 


Mon-Thu: 9:30am-5:30pm

Fri: 9:30am-3:30pm 

Weekends & Bank Holidays: Closed

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