How to Claim:
1. Complete the online registration form.
2. Print off the returns form, add your details, then send in your bottle(s) with original purchase receipt to Nûby UK, 13 Burford Way, Boldon Colliery, Tyne & Wear, NE35 9PZ.
3. Once your bottles have been received and verified we will process your claim (including £3 towards your postage and packaging). Please allow 2-3 weeks to receive your refund/replacement products.
Terms & Conditions
1. Guarantee Summary: Offer valid for persons over 18 residing in mainland UK. Nuby UK LLP is the sponsor of this guarantee. If your baby has no accepted the teat within a week period from the original purchase, we will EITHER refund your money back OR replace the cost of the bottle(s) with the product of the same value. Plus reimburse your postage and packaging costs to the value of £3. Offer valid in relation to guarantee packs purchased from participating retailers. Offer NOT valid on Nuby™ Natural Touch breast pumps and sterilisers where the bottle is provided as a free sample. Purchase and proof of purchase necessary. Can only be redeemed via post as unwanted bottle(s) will need to be returned. Limited offer subject to these terms and conditions. Claims must be made and completed Returns form and unwanted bottle(s) returned and received by Nuby™ within 24 weeks of purchase.
2. How to claim: If you are not satisfied with your Nuby™ Natural Touch™ bottle(s) complete the online submission form. Select if you want to claim your money back OR to receive bundle of replacement products to the same value. Write a 20 word statement explaining why you are returning the bottle(s). Download, print off and complete the Nuby Natural Touch™ returns form to send in with your unwanted bottles. Send the original itemized, store identified , dated cash register receipt or in relation to online purchases a print out of your receipt with he purchase price and product circled (“the Receipt”) and the completed Nuby™ Natural Touch™ returns form along with the rinsed unwashed bottles to address below. The returns form may be obtained directly from nuby-uk.com/bag (the “website”) and you must include as indicated on the form your name and post code. Claims must be made and unwanted bottle(s) received by Nuby™ within 24 weeks of purchase. Send completed form and unwanted bottle(s) to baby acceptano Guarantee, 13 Burford Way, Boldon Colliery, Tyne And Wear, NE35 9PZ, Newcastle Tyne and Wear,by Royal mail first or second class post. Keep copies of materials submitted because they become property of Nuby™ and will not be returned. Nuby™ reserves the right to substantiate submissions and request additional identify and/or documentation.
4. Getting your cash back: : Once the printed Returns form, receipt and unwanted bottles have been received and processed an amount equivalent to the purchase price as indicated on your receipt will be refunded (plus £3 towards your postage and packaging) If sent by other more costly means Nuby™ reserves the right cover only £3 in postage and packaging. Refund will include VAT. If the receipt is illegible or does not have purchase price clearly circled, then a refund will NOT be issued. Postal orders/ Paypal Payments will be received within 2-3 weeks from the date of a valid claim. Where bottles have been bought on promotion, refunds will be equivalent to the promotional price. If the bottles show excessive usage, wear and tear, then refunds will not be issued. No cash or cheques will be issued.
5. Getting your replacement bundle: Once the printed Returns form, receipt and unwanted bottles have been received and processed, a preselected bundle of Nuby ™ teethers/toys/weaning products ,to the value receipt will be refunded (plus £3 towards your postage and packaging will be sent to you free of charge (at star example, if you bought a 1 x 270ml Natural touch tm bottle for £5.75 + £3.00 postage you would receive a pre-selected bundle worth £8.75. The replacement bundles are for babies aged 0-6 months. If your baby is over this age, please notify us on the claims form. If sent by other more costly means Nuby TM reserves the right cover only £3 in in postage and packaging. Replacement product bundles will include any VAT. If the receipt is illegible or does not have the product purchase price clearly circled, then a replacement bundle will NOT be issued. Replacement bundles will be mailed 2-3 weeks from the date of receipt of a valid claim. Where bottles have been bought on promotion, replacement bundles will be equivalent to the promotional price. If the bottles show excessive usage wear and tear then a replacement bundle will not be issued.
6. Limits: By Participating in this promotion you are confirming to Nuby™ that you are over 18 years old. Offer not valid in conjunction with any other offer, unless otherwise advised. LIMITED TO ONE REFUND SUBMISSION FOR A SINGLE NUBY UK LLP PURCHASE PER HOUSEHOLD ADDRESS. Duplicate or photocopied receipts and return forms will not be honoured or acknowledged. Fraudulent submissions and/or use of multiple addresses to obtain multiple refunds could result in prosecution. Rights under this guarantee cannot be assigned or transferred and the guarantee is void where restricted or prohibited by law. Only actual purchasers of the product may participate in the guarantee. The guarantee is not open to groups, clubs or organizations, employees of Nuby™, its respective parents, subsidiaries, divisions, affiliates, supplier, distributors, agencies, or the fulfilment company or their respective suppliers and/or distributors, and their respective employees.
7. Rejected submissions: Submissions from PO boxes, commercial addresses, containing invalid, undeliverable or non- UK mailing addresses, incomplete or illegible or any submissions deemed invalid, based on these Terms and Conditions will be rejected and will not be honoured, acknowledged or returned, Nuby™ is not responsible for lost, late, mutilated, misdirected or non -delivered mail. Claims received with insufficient postage will have the postage deficit deducted from their refund. If your claim is rejected you will, be notified in 2-3 weeks of receipt of claim.
8. To the fullest extent permissible at law the participant agrees to release and hold harmless the employees of Nuby UK LLP, their affiliates, subsidiaries, advertising/promotion , agencies
And distributors (collectively, the promotional entities), from any claims, liability of any kind related to participants in the guarantee.
9. Governing Law: These terms and any disputes arising out of them will be governed by and construed in accordance with their terms and construed in accordance with laws of England and Wales.
10. Miscellaneous: The invalidity or unenforceability of another provision of these terms and conditions will not affect the validity of any other provision. In the event that any provision of the terms and conditions is determined to be invalid, the other provisions will remain in effect and will be construed in accordance with their terms as if the invalid provision were not contained herein. Sponsor 13 Burford Way, Boldon Colliery, Tyne And Wear, NE35 9PZ.
BY PARTICIPATING IN THE NUBY UK LLP NATURAL TOUCH BOTTLES GURANTEE PROMOTION (THE “GUARANTEE”), PARTICIPANT AGREES TO BE BOUND BY THESE TERMS.